What happens if I have an item that is on backorder?

This never happens with us…our procurement team makes sure we always stay in stock. If an item is on our website, it is available for shipping. Period.

How can I track my order?

After your order is placed, you'll receive an email confirmation that includes your tracking information.

How much is shipping?

The shipping cost is calculated at checkout. Shipping is free for all domestic orders over $65 (Canada requires $95.00) If you would like priority shipping, you can choose that option at checkout.

My package says delivered, but I do not have it. What should I do?

Please allow 72 hours to see if the package shows up. Some mail carriers will mark it as delivered when it is still in the truck. We are not accountable for damaged, lost, or stolen packages after the driver confirms delivery of the package. We advise following the provided tracking information on the day of delivery to receive the package in person at the time of delivery. You will receive an email or SMS notification when the package has been delivered. If you cannot find your package, please do the following:

  • Look around at the delivery address where the shipping provider may have hidden the package;
  • Check with your neighbors to see if they may have received the package;
  • Check with your local post office or USPS/UPS point to see if they may have the package. If all else fails, immediately submit a missing and lost package claim with USPS or UPS. Once you have done this, please contact us with proof of the claim; if the claim has not seen any changes within 72 hours, we will reship your order.

I bought one of your products but I am not satisfied with it.

Please contact us via email at: orders@ohmino.com, and we will do our best to accommodate your situation.

What happens if my package is damaged, lost, or incorrect?

Oh!mino is proud to partner with OrderDense, the leader in package protection and tracking solutions. By selecting OrderDefense at checkout your order will be protected from damage, loss*, or theft.

How long does it take for my return to be processed?

The time it takes for a product to arrive back in our warehouse will depend on your location. Once it has arrived the return will be processed in 24-48 hours.

How do I submit a return request?

To submit a return request, please visit our Returns & Shipping Policy.

Damaged, lost, or incorrect items

Claims for packages marked "delivered" yet not received and where there is no evidence of “porch piracy” must be made 5 days after “delivery date” but no longer than 15 days to ensure it was not misdelivered or easily found around the premises." Claims for packages presumed to be lost (where the status is not "delivered") must be filed after 7 days (20 days for international) and within 30 days from the last checkpoint.

What are amino acids?

Amino acids are molecules that combine to form proteins, when proteins are broken down, amino acids are left. The human body uses amino acids to make proteins to help the body

  • Essential amino acids are nine essential acids, each of which performs a number of important jobs in your body, which you must get through your diet, they are Phenylalanine, Valine, Threonine, Tryptophan, Methionine, Leucine, Isoleucine, Lysine, and Histidine
  • Semi-essential amino acids are acids that can be synthesized by the body’s metabolic pathways, but not in a sufficient quantity (especially in children or the ill), and therefore may have to be supplied at least in part by the diet.
  • Non-Essential amino acids are acids that our bodies can produce, even if we do not get them from the food we eat.

If amino acids are in protein, and all protein is the same, why do I need to supplement?

Not all protein is the same. They all have unique amino acid profiles. Oh!mino focuses on the EAAs in a ratio specific to muscle building.

What about BCAAs?

  • BCAAs are the essential amino acids that compose around 35% of your body’s muscle protein.
  • They’re “essential” because your body will not make them on its own. Like other amino acids, they’re the building blocks of protein. These particular aminos help preserve muscle glycogen stores, which fuel your muscles and minimize protein breakdown during exercise. Thus BCAAs can help you get more out of your daily gym sessions.

Shouldn’t I only take collagen…it contains aminos.

Collagen is a great source of aminos…but they’re actually in ratios that are anti-muscle. Their rations are designed for the repair of connective tissue. Great if you are injured…not so great for workouts.

How much water do I need when mixing with powders?

This is a personal preference. Some athletes want as little water as possible for their training. Other athletes need more hydration. If you have a preference for sweetness….less equals sweeter…more water a diluted flavor.

Why so many capsules?

Amino acids are not like vitamins, that you need milligrams….with Amino Acids you need grams. 6 capsules are equal to one of our powder scoops.

When is the best time to take aminos?

For best results, take it before your workout, it also works great for post-workout, intra-workout, and rest days.

Is Oh!mino Gluten Free?

Yes! Not only is Oh!mino Gluten-Free, it is also vegan, non-GMO, and all-natural.

Are the amino acids in Oh!mino Free-Form?

Yes - Oh!mino only uses free-from amino acids (not common peptide bound). Unlike most commercial amino acid supplements, Oh!mino only uses vegan bio-synthesized amino acids.

How do amino acids benefit me?

In addition to protein synthesis, tissue repair, and nutrient absorption, they play a significant role in various body functions such as memory loss, support recovery after surgery, and improves your mood, sleep, and athletic performance.

What makes Amino acids different from Creatine?

In spite of the fact that both supplements are amino acid supplements, they differ in their structure and benefits. While BCAAs support muscle protein synthesis, creatine provides rapid bursts of energy for strength-building exercises and activities.

Can you build muscle with amino acids?

Yes. Amino acids enhance workout performance, promote recovery, and help build muscle.

Can amino acids be taken daily?

Amino acids, specifically, are generally safe to use every day, as long as they're not consumed in huge amounts.

How long do you have to take amino acids to be able to feel or measure positive results?

Most people can feel or measure an increase in muscle endurance after the first or second time taking aminos (in the suggested dosage). If you take Oh!mino Muscle Synthesis Activator during physical activity, you should experience a continual increase in muscle mass, strength, and endurance, joined with a shortened recovery period.

How is the Oh!mino Muscle Synthesis Activator better than protein powder?

Both play a crucial role when it comes to recovery but our muscle synthesis activator stimulates 11x more muscle protein synthesis than whey protein, and stimulates 20x more muscle protein synthesis than BCAAs .

What are the benefits of our Muscle Synthesis Activator?

  • Stimulates 11x more muscle protein synthesis than whey protein
  • Stimulates 20x more muscle protein synthesis than BCAAs
  • Speeds recovery and reduces stiffness due to high-intensity training
  • Fully balances electrolytes for better performance
  • Increases endurance
  • Speeds up more muscle recovery by 373%

What are the benefits of our Nitric Oxide Booster?

  • Increase free Arginine in your bloodstream
  • Improves blood flow, focus, and energy
  • Significant increases in muscle pump and volume
  • Increases endurance
  • Reduces inflammation due to high-intensity training
  • Speeds up muscle burning fuel by 373%
  • Also includes beet root powder, Mother Nature’s powerful nitric oxide booster

What payment methods do you accept?

  • VISA              
  • Paypal
  • MasterCard    
  • Apple Pay
  • AMEX

Will my credit card number be safe?

Yes. We use a third party for all transactions. The Oh!mino team only sees the last four digits of your card…and if you call in an order, there are no pens at our order desk…we type in your number and then never see the entire account number again!

If your credit card is not going through, confirm you are entering the proper name (don’t forget the middle initial if it is on your card), billing address, and security code. Double check if the card is activated and if there are no limits set by your bank.

How do I manage my subscription?

You can manage your subscription by logging in to your account, right under the dashboard tab on the left-hand side select and choose “Manage Subscription” from there it will lay out your subscription and you can choose to cancel it.

How do I update my shipping address?

After your login go on the left-hand side and select the tab “addresses” from there you can choose and choose to edit your current address or have the option to add a new address.

How do I reset my password?

Once you are on the home page of Oh!mino, look on the top right corner under “login/register” from there select and choose “lost your password?” and enter your email address that is associated with your account.

Can I take your products when pregnant and or nursing?

You should always consult with a healthcare professional before taking any new supplements, especially if you’re pregnant or nursing. This applies to all Oh!mino supplements.

  • Always use supplements in moderation and follow the suggested amount on the labels.

Can I take more than the suggested serving size?

Every athlete has their own unique needs. Oh!mino is exceptionally safe….feel free to experiment with different dose loads.

Is there caffeine in your products?

Yes - Products like our new Berry Blast Muscle Synthesis Activators, Tropical Splash Muscle Synthesis Activators, and our Caffeinated Vegan Capsules contain caffeine but we also have supplements that are caffeine free

Are Oh!mino supplements safe?

Yes. We are proud to say our supplements are non dairy, and vegan.